User Shipments

Shipping Equipment and Materials to SSRL

Shipping Equipment and Materials from SSRL

International User Shipments from SLAC - EXPORTS Require Power of Attorney

For remote user operations, please use the shipping form generator


Shipping Equipment and Materials to SSRL

Due to a lack of storage space, we request that your equipment and/or materials arrive no more than one week before you do. Please understand that under the terms of the Use Agreement, SSRL does not assume any liability for your equipment or materials. COD packages cannot be accepted.

Address (please include all relevant contact information as indicated in the first line)

Spokesperson's Name, Proposal #, and SSRL Beam Line
SLAC, SSRL Bldg. 120
2575 Sand Hill Rd.
Menlo Park, CA 94025

Additional Instructions

Special handling instructions for your shipment (e.g., refrigeration) should be clearly indicated on the outside of your shipping container.

For a time-sensitive delivery, contact SLAC Security (Simon Ovrahim). The package may be accepted at SLAC's main gate and the requester will be notified to pick up the item (bring your SLAC ID to pick up your item). 

Express packages are delivered to the SLAC Receiving Department at 10:00 AM Monday - Friday (excluding holidays), then routed to SSRL around 11:00 am. Packages will be delivered to the Shipping & Receiving Area next to rooms 103/104 and can be picked up there (or by emailing the DO). Users also have option of having their package held for pick up at FedEx/UPS.

Shipping Crystallography Dewars to SSRL

Users shipping dewars to SSRL for use on macromolecular crystallography beamlines may use the Shipping Dewars to SSRL form on the SMB User Shipments page.

Hazardous Materials Shipments

Users should consult with a materials specialist at their home institution for instructions regarding the proper shipping and handling of hazardous materials. All hazardous materials, including radioactive materials, shipped to or from SSRL must be packaged and handled according to U.S. Department of Transportation regulations, or IATA dangerous good regulations (as applicable) if being shipped from overseas. Shipments that fail to comply with these federally mandated regulations will be returned to the user's home institution unopened. More Information and forms regarding transportation and handling of radioactive samples at SSRL can be found on SSRL's Safety Office page. Requestor must supply an SDS for all hazardous materials in shipment.

International Shipments

  • International shipments can involve duty or taxes on items shipped. For international shipments, users are encouraged to work with their international shipping company to prepare a carnet and pay fees directly. We encourage users to retain a copy of their carnet and ensure that all shipping documents are accurate and consistent.
  • See contact below for international shipments or freight forwarding. For FedEx imports, we recommend checking the Broker Select Option (BSO) on the shipping forms and entering the following

    Green Worldwide Shipping LLC
    433 Airport Blvd., Suite 310
    Burlingame, CA  94010
    Tel:  650-348-2211

    If users do not select the Broker Select Option (BSO), FedEx international shipping services automatically default to broker-inclusive, meaning that FedEx serves as the shipment’s customs broker.

    When you choose FedEx International Broker Select Option, the shipment will be sent to the customs-approved in-bond location nearest to the broker you are working with, which could take up to 24-72 hours depending on the high volume of packages.


Shipping Equipment and Materials from SSRL




Shipping Crystallography Dewars from SSRL

Users shipping dewars from SSRL macromolecular crystallography beamlines should follow the steps outlined on the Shipping Dewars From SSRL form on SMB Beamlines page.

Shipping Arrangements for Non-Macromolecular Crystallography Beamlines

To arrange to have your equipment returned to your home institution, please contact Matthew Padilla (link sends email) or Tina Gee (link sends email)

Please complete one of the following forms for shipping materials back to your home institution:

These forms are also available in the B120 URA lobby area and next to RM 103 by the Shipping & Receiving area.

Federal Express and UPS are the most commonly used carriers providing shipping services to/from SLAC. Users are expected to assume full responsibility for the accuracy and cost of these shipments. Please check that you use your correct FedEx (9-digit) account number or UPS account number and please do not include internal information.

Acceptable methods of payment include:

  • User Institution Carrier Account (preferred) -- ensure account number is correct
  • SSRL User Financial Account is an option only if the user has established a User Financial Accounts. (Complete User Account Form along with a Purchase Order from the user institution.)


Shipping User Samples/Equipment Outside of the U.S.

At the end of your experiment, if you plan to ship samples, equipment or other scientific items from SLAC back to your international institution or to another location outside of the U.S., review below instructions and complete a Power of Attorney form for the Individual  or Group that is responsible for and will receive the shipment.


Please retain a copy of the Carnet and provide a copy of this or other shipping documents (e.g., shipping manifest, pro-forma invoice, etc.) to the SLAC representative assisting you.

For each item that users will ship to or from SLAC, it is essential that complete and detailed descriptions (including the manufacturer and url for product details when applicable) as well as the actual values of each item be included -- and be consistent -- on all shipping documents.

NOTE: All EXPORTS MUST BE APPROVED BY STANFORD. DELAYS IN PROVIDING THIS INFORMATION WILL DELAY YOUR SHIPMENT. For more information on user exports, macromolecular crystallography users should contact Lisa Dunn; other xray/vuv users should contact Cathy Knotts.

By providing this information, you are certifying your concurrence with these Terms and Conditions

  • the user certifies that information resulting from use of SLAC User facilities will not be used to support, directly or indirectly, the design, development, production, stockpiling or use of a nuclear explosive device, chemical or biological weapons, or missiles;
  • the user understands that SLAC will only return materials, samples and other items used in the conduct of SLAC User research - individuals will be responsible for the return of all other items;
  • the user assumes responsibility for the handling and use of any proprietary export controlled items or technical data brought to or generated at SLAC while those items or technical data are on SLAC premises;
  • the user understands that SLAC is only serving as the international user's agent in the return of research materials to a location outside of the US and that return shipment is a "routed export transaction" for the purposes of the Export Administration Regulations (EAR). Under a routed export transaction, the exporter (SLAC) obtains a written authorization from the "foreign principal party in interest" (the international user) usually in the form of a Power of Attorney (Individual / Group) whereby the international user assumes responsibility for determining (with the help of SLAC/Stanford) licensing requirements and obtaining an export license if necessary.

(Note: Once the Power of Attorney has been signed it will remain in effect until revoked by user or SLAC. We recommend that the Spokesperson/PI for a group signs the power of attorney and designates a representative (lead contact) who will coordinate your shipment


For assistance or for more information on user shipments, contact Matthew Padilla (link sends email) or Tina Gee (link sends email), Lisa Dunn, or Cathy Knotts.

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