User Shipments

Shipping Equipment and Materials to SSRL

The following contact information should be included on all shipments to SSRL:

Spokesperson's Name and Beam Line c/o Glen Kerr
SSRL/SLAC, MS: 99
2575 Sand Hill Rd.
Menlo Park, CA 94025

If a contact number is required on carrier documentation, please use Milo Lewis' phone number: 650-926-2091.

Express packages are delivered to the SLAC Receiving Department at 10:00 AM Monday - Friday (excluding holidays).  The normal delivery schedule to SSRL is at ~11:00 am.  Packages will be delivered to the SSRL stockroom, Building 120, room 105.

To expedite your equipment shipments to SLAC, contact Glen Kerr (650-926-3049) with the way/air bill number and the name of the carrier on the day you ship out your equipment or materials. If shipment requires special handling (e.g. refrigeration), please alert them in advance.

Due to a lack of storage space, we request that your equipment and/or materials arrive no more than one week before you do. Please understand that under the terms of the Use Agreement, SSRL does not assume any liability for your equipment or materials. COD packages cannot be accepted.

  • Shipping Crystallography Dewars to SSRL
    Users shipping dewars to SSRL for use on macromolecular crystallography beam lines may use the Shipping Dewars to SSRL Form on the SMB User Shipments page.
  • Hazardous Materials Shipments
    1. Users should consult with a materials specialist at their home institution for instructions regarding the proper shipping and handling of hazardous materials. All hazardous materials, including radioactive materials, shipped to or from SSRL must be packaged and handled according to U.S. Department of Transportation regulations, or IATA dangerous good regulations (as applicable) if being shipped from overseas. Shipments that fail to comply with these federally mandated regulations will be returned to the user's home institution unopened.

      More Information and forms regarding transportation and handling of radioactive samples at SSRL can be found on SSRL's Safety Office page.

    2. Requestor must supply an MSDS for all hazardous materials in shipment.
  • Getting Shipments through U.S. Customs

    For international shipments or freight forwarding, users are advised to contact: 

    TIGERS (USA) GLOBAL LOGISTICS, INC.
    514 ECCLES AVENUE
    SOUTH SAN FRANCISCO, CA 94080
    Attn: Jay Allison [ ]
    Phone (BUSN):650/873-2842/7230
    Fax:650/583-4350
    Website:http://www.go2tigers.com (downloadable forms)

Shipping Equipment and Materials from SSRL

  • Shipping Crystallography Dewars from SSRL

    Users shipping dewars from SSRL macromolecular crystallography beam lines should follow the steps outlined on the Shipping Dewars from SMB Beamlines page.

  • Shipping Arrangements for Non-Macromolecular Crystallography Beam Lines

    To arrange to have your equipment returned to your home institution please contact Milo Lewis or Glen Kerr in the SSRL stockroom between the hours of 7:00 AM and 3:30 PM Mon-Fri.

    NOTE: SEE ADDITIONAL  EXPORT REQUIREMENTS

    The Duty Operator is the back-up contact during weekends and after hours.

    Please complete one of the following forms for shipping materials back to your home institution:

    These forms are also available from the stockroom clerk and/or in the User Research Administration Lobby.  Several carriers provide shipping services to/from SLAC, including Federal Express, Airborne Express, UPS and several trucking companies. Users are expected to assume full responsibility for the cost of these shipments.  Acceptable methods of payment include:

    • Carrier Account
    • SSRL User Account

    We highly recommend that each user group establish a User Account at SSRL to use for the purchase of miscellaneous items from the stockroom, ordering gases, and sending samples/dewars back to home institutions.  A User Account Form must be completed to open or renew an account.  This form should be submitted along with a Purchase Order from your institution to Michelle Steger (contact information is included on form). An account number will be assigned to you by User Research Administration after receipt of this information. If you have a current SSRL User Account, your account number will be listed on your beam time notification form.

  • Shipping User Samples/Equipment Outside of the U.S.

    If, at the end of your experiment, you plan to ship samples, equipment or other scientific items from SLAC to a location outside of the U.S., please complete a Power of Attorney form for the individual or group that is responsible for and will receive the shipment. See details about terms and conditions.

    Provide detailed descriptions of the material to be shipped (including the manufacturer and url to product details when applicable). NOTE: All EXPORTS MUST BE APPROVED BY STANFORD. DELAYS IN PROVIDING THIS INFORMATION WILL DELAY YOUR SHIPMENT. For more information on user exports, macromolecular crystallography users should contact Lisa Dunn; other xray/vuv users should contact Cathy Knotts.

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